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JUNE 13, 2008
A sustained activity in May for the French hotel...
MARCH 27, 2008
MKG Hotel Groups World Ranking 2008 IHG towards 6...
MARCH 7, 2008
Trade meeting point in Cannes, March 11-14, 2008 ...
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QUALITY STANDARDS, REFERENCES, CHARTS
What constitutes the service you provide? (+)
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MYSTERY VISITS AND CALLS
How can you measure the quality of your service? (+)
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SATISFACTION SURVEYS
Can you anticipate your clients’ expectations? (+)