logo_mkg_qualiting.gif, 1 kB
|
 
 
Georges Panayotis' column
Published weekly, the Hospitality-ON® editorial re...
MKG Analysis
This section contains all press releases and analy...
Hospitality ON - Connect to the online hotel news HUB
Follow all the hotel news> To read more: click ...
Hospitality ON
Hospitality ON THE NEWSWIRE!
Hotel industry’s main hub providing access to the latest news and analysis (+)
mkg-qualiting
QUALITY STANDARDS, REFERENCES, CHARTS
What constitutes the service you provide? (+)
vignet1.jpg, 16 kB
MYSTERY VISITS AND CALLS
How can you measure the quality of your service? (+)
vignet3.jpg, 15 kB
SATISFACTION SURVEYS
Can you anticipate your clients’ expectations? (+)