Telephone surveys
Up to 10 telephone lines at once
Surveys in France and abroad: 15 languages for administration of surveys, including French, English, Spanish, German, Italian, Portuguese, Chinese, Japanese, Russian, etc.
Targets can be corporations, individuals, key accounts
Profiling of interviewers according to the goals of the survey and the target
Invoicing of telephone expenses on the basis of actual charging (negotiated rates)
Have access to aspects of sales policy
One to one inquiries
French and overseas surveys: France and Europe mainly (in particular United Kingdom, Germany, Italy, Spain)
Partnerships with companies based overseas depending on the scope of the field
Daily debriefing sessions with our interviewers
Self administrated surveys
Questionnaire model (DP workshop) and printing (partnerships with printers)
Enveloping and mailing of accompanying letters/questionnaires/postage-paid envelopes
Management of returns (including postage-paid envelopes)
Online surveys :
Questionnaire model and online publication
E-mailing campaigns and follow-up contacts
Real-time processing of results
Publication of online summary reports
On request, introduction of summary reports into your information system